People-Powered Gen AI: Collaborating with Generative AI for Civic Engagement

Full paper available here

The LCAU brought together an interdisciplinary team from urban studies and planning, electrical engineering, computer science, and Science, Technology and Society, and the City of Boston on a recent paper on using Generative AI for civic engagement. The paper by Sarah Williams, Sara Beery, Christopher Conley, Michael Lawrence Evans, Santiago Garces, Eric Gordon, Nigel Jacob, and Eden Medina argues that successful integration of Gen AI for civic engagement must be powered by people who use their judgment to validate outputs, mitigate potential errors, contextualize results, and build trust between the government and the community.